Frequently Asked Questions

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You've Got Questions? We've Got Answers

We’ve listed some commonly asked questions for you to read over. If there is a question you want to ask that isn’t in the list below or you have a general query about our services, don’t hesitate to get in touch, either call or head over to our get in touch page.

We make to order therefore you can buy direct from us. The simplest way to start this process is to email your interest to us at

Yes. This can be offered.

Virtually all of our products are bespoke and made to order, however we do on occasion have small quantities of overstock readily available, therefore please contact us for more details.

Our lead times are variable dependent on current demand. Please contact us for our current lead times.

As with all changes to your property, it’s best to contact your mortgage provider to notify them of the changes.

All changes to your property should be discussed with your local planning office before any changes are made to the property, but in most cases as long as it is in keeping with local properties there shouldn’t be any issues.

We work with a variety of natural colour blends and can usually match any brick or stone colour requirement.

Our products have been tested to the highest standards and are approved by a BDA Agrément certificate. We are also LABC approved and you can apply for their 10 year warranty.

Yes. Our products are the ideal choice for finishing your new build whether it be timber frame, steel frame, masonry, SIPS or an ICF house.

Yes. Our products can be installed directly on to virtually any EWI panels.

No – but we can send you the details of approved installers.

To be fully compliant with our BDA certificate, you will need to use an approved installer of which we can supply the details.

Please see the section opposite for information on the BDA testing process and the processes undertaken to test StonePlus® and BrickPlus®.

The StonePlus® range is available in a wide selection of authentic and traditional stone colours.

The BrickPlus® range is large and varied, incorporating bricks which are no longer in production and styles and colours unique to locations across Britain.

StonePlus® and BrickPlus® are as durable as any other stone product on the market. Produced using a specially formulated mortar, the stone profiles and brick slips are durable enough to survive anything the British weather can throw at it. Tests have shown that both products will survive for the lifetime of the building.

The StonePlus® and BrickPlus®  products are fitted using a strong polymer enhanced cement based adhesive especially formulated to bond EPS. At height, BrickPlus®  may also be fitted with a combination of mechanical fixings and adhesive.

Interested in using BrickPlus® or StonePlus® on your next project?

Get in touch now